| CONFIRMATION OF SERVICE CONTRACT |
| DISTRIBUTOR PO:UCSD MPLAB | SERVICE CONTRACT #:16025 |
| CONTACT NAME: | PALACIOS, LUIS |
| COMPANY: | University of California, San Diego |
| ADDRESS: | 9500 Gilman Drive 0110 |
| CITY STATE ZIP CODE: | LA JOLLA,CA,92093 |
| TELEPHONE NUMBER: | |
| EMAIL ADDRESS: | LPALACIO@UCSD.EDU |
| PRODUCT MODEL | SERVICE SKU # | PRODUCT SERIAL # | START DATE | END DATE |
| SB5200-08A | EXCHANGE-SB5200 | 0532A00394 | 15-APR-2007 | 14-APR-2010 |
| SB5202-20A-21 | EXCHANGE-SB5200 | 0706A00159 | 15-APR-2007 | 14-APR-2010 |
| PRIME: | 7 days a week, 24 hours a day, 4 hour response |
| SELECT: | M-F, 8am ¿ 5pm, local time zone, next business day |
| ADVANCED EXCHANGE: | M-F, 8am ¿ 5pm, local time zone, next business day |